You can consult with us about;

Status of Residence

・I want to change jobs. Is my current status of residence sufficient?
・I remarried a Japanese person. Can I bring my child from my home country?
・I am a student and want to work part-time. What procedures should I follow?

Employment

・I want help finding a job.
・I want to know about job hunting, application, interview methods, and job fairs in Japan.
・I want to learn about the rules and improvements for workplace environment and employment management when hiring foreign nationals.

Consultation Sessions (Admin Procedures, Legal, Labor)

・I am a foreign national and planning to marry another foreign national. What procedures should I follow?
・I have been told that my spouse wants a divorce.
・I am temporarily returning to my home country. Can I receive a lump-sum withdrawal payment for my pension?

Housing

・I want to rent a house but don’t have a guarantor. What should I do?
・I have to move out of my apartment and am being charged a large amount for moving out.

Medical Care

・I want to find a hospital that can provide services in my native language.
・I want to consult because I am not satisfied with the treatment I received.

Education

・I am struggling to keep up with school classes because I don’t speak Japanese.
・I want to go to high school but don’t know what schools are available.

Human Rights

・I was subjected to discriminatory language at school.
・I was refused accommodation because I am a foreign national.

Business Consultation

・I want to hire foreign nationals with advanced knowledge and skills.
・I want advice on utilizing foreign professionals.

※We will connect you to the appropriate specialized organizations based on your consultation content.

★The consultation services support the following languages!
 
Japanese (*), English (*), Chinese (*), Korean (*), Vietnamese (*), Nepalese (*), Indonesian, Tagalog, Portuguese, Thai (*), Spanish, French, German, Italian, Russian, Malay, Myanmar, Khmer, Mongolian, Sinhala, Hindi, Bengali, Urdu, Ukrainianbr  
※(*) The consultation reservation site is also available in these languages.

Opening Hours and Location

Opening Hours

AM10:00～PM5:00
Also Open: Third Sunday and Fourth Saturday of each month
Closed during year-end, New Year's and national holidays

Reception

FUKUOKA IS OPEN CENTER General Reception Counter
ACROS Fukuoka 3F, 1-1-1 Tenjin, Chuo-ku, Fukuoka City

Consultation Method

In-person, Online, Email, Phone
In-person: Priority for reservations. Online: Reservation is required.

Phone Number

0120-279-906
Free of Charge

Consultation Schedule

※Reservations are required.

We also hold outreach consultation sessions in Iizuka city and Kurume city twice a month.
Please check the Fukuoka International Exchange Foundation’s website for more details.

https://fief.or.jp/lifeguide/consultation/

Specialized Organizations related to the FUKUOKA IS OPEN CENTER

FUKUOKA IS OPEN CENTER General Reception Counter

This is a general reception desk where foreign residents can seek advice on various issues they face in their daily lives in multiple languages.
We listen to your concerns, connect you to specialized organizations, and provide necessary information.

https://fief.or.jp/lifeguide/consultation/

Fukuoka International Student Support Center

Aiming to improve the employment rate of international students in local companies, they conduct the following activities:
●Holding seminars for companies interested in hiring international students
●Conducting individual visits to develop hiring companies
●Organizing joint company information sessions
They also support various activities aimed at fostering exchanges between international students and local residents in collaboration with international student associations and former international student associations.

https://www.fissc.net/

Fukuoka Regional Immigration Services Bureau

They offer consultations on status of residence and application procedures for foreign residents and companies wishing to employ foreign nationals.

https://www.moj.go.jp/isa/

Fukuoka Employment Service Center for Foreigners

It is operated by the Ministry of Health, Labour and Welfare (Hello Work Fukuoka-Chuo).
As a specialized organization for the employment of foreign nationals, they provide detailed support for both job seekers and employers in recruitment, hiring, and retention.

https://jsite.mhlw.go.jp/fukuoka-roudoukyoku/hw/fuzoku_kikan/gaisen.html

Fukuoka Bar Association

A professional organization of lawyers in the prefecture.
They offer consultation services on legal matters.

https://www.fben.jp/whats/gaikokujin.htm

Fukuoka Gyoseishoshi Lawyers Association

An organization of Certified Administrative Procedures Legal Specialists in the prefecture.
They offer consultations on various procedures related to the employment and living of foreign nationals.

https://gyosei-fukuoka.or.jp/

Fukuoka Labor and Social Security Attorney's Association

An organization of Labor and Social Security Attorneys in the prefecture.
They offer consultations on labor issues (working conditions, safety and health, labor insurance, social insurance, labor management, workplace environment, etc.) for foreign nationals.


https://www.sr-fukuoka.or.jp/

Fukuoka Legal Affairs Bureau, Human Rights Department

They offer consultations on various human rights issues, including discriminatory treatment against foreign nationals and people with disabilities, bullying, abuse, various types of harassment, and privacy violations through the misuse of the internet.
They also conduct simple, prompt, and flexible relief activities against such human rights violations.


https://houmukyoku.moj.go.jp/fukuoka/static/2608jinken.htm

JETRO Fukuoka

It is the Fukuoka office of the Japan External Trade Organization (JETRO), overseeing Kyushu and Okinawa.
They provide comprehensive support for the recruitment, training, and retention of highly skilled foreign professionals, aiming to promote the overseas expansion of Japanese companies and revitalize the regional economy.


https://www.jetro.go.jp/jetro/japan/fukuoka/